Orana Australia Limited (Ltd) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Privacy Statement applies to the Orana Australia Ltd website and governs data collection and usage. By using the Orana Australia Ltd website, you consent to the data practices described in this statement.
Collection of your personal information
Orana Australia Ltd collects personally identifiable information, such as your e-mail address, name, home, work address, or telephone number. Orana Australia Ltd also collects anonymous demographic information that is not unique to you, such as your postcode, age, gender, preferences, interests, and favourites.
Information about your computer hardware and software is automatically collected by Orana Australia Ltd. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Orana Australia Ltd for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Orana Australia Ltd website.
Please remember that if you directly disclose personally identifiable or sensitive data through Orana Australia Ltd public message boards, others may collect and use this information. Note: Orana Australia Ltd does not read your private online communications.
Orana Australia Ltd encourages you to review the privacy statements of websites you choose to link to from Orana Australia Ltd so that you can understand how those websites collect, use, and share your information. Orana Australia Ltd is not responsible for the privacy statements or other content on websites outside the Orana Australia Ltd and Orana Australia Ltd family of websites.
Use of your personal information
Orana Australia Ltd collects and uses your personal information to operate the Orana Australia Ltd website and deliver the services you have requested. Orana Australia Ltd also uses your personally identifiable information to inform you of other products or services available from Orana Australia Ltd and its affiliates. Orana Australia Ltd may also contact you via surveys to research your opinion of current services or potential new services.
Orana Australia Ltd does not sell, rent, or lease its customer lists to third parties. Orana Australia Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may interest you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Orana Australia Ltd may also share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to Orana Australia Ltd, and they are required to maintain the confidentiality of your information.
Orana Australia Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Orana Australia Ltd keeps track of the pages our customers visit within Orana Australia Ltd to determine the most popular Orana Australia Ltd services. This data is used to deliver customised content and advertising within Orana Australia Ltd to customers whose behaviour indicates interest in a particular subject area.
Orana Australia Ltd website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Orana Australia Ltd or the site; (b) protect and defend the rights or property of Orana Australia Ltd; and (c) act under exigent circumstances to protect the personal safety of users of Orana Australia Ltd, or the public.
Mailing Lists and Newsletters
Orana Australia Ltd uses MailChimp to provide electronic newsletters to subscribers.
In distributing newsletters, MailChimp will collect personal information from you, including email addresses you have provided to Orana Australia Ltd to receive electronic newsletters, and all information relating to those email addresses. MailChimp also uses cookies, web beacons and Flash player codes to collect information about:
For more information on the information MailChimp will collect, please refer to the MailChimp Privacy Policy (Intuit) and the MailChimp Terms of Use.
MailChimp will use the information collected from you to host the online platform and enable Orana Australia Ltd to create, send, and manage electronic newsletters. Orana Australia Ltd will also use this information to measure the performance of Orana’s email campaigns.
MailChimp may transfer this information to its contractors or other third parties who process it on MailChimp’s behalf, or where otherwise required by law.
MailChimp is based in the United States of America (USA) and is subject to the laws of the USA. Your information (including your IP address) will be transmitted to and stored by MailChimp on servers outside Australia.
By signing up to electronic newsletters about events, services and programs at Orana Australia Ltd, you:
You can unsubscribe from Orana’s electronic newsletter at any time by selecting the “unsubscribe” option in every email sent to you by MailChimp.
Use of cookies
The Orana Australia Ltd website uses “cookies” to help you personalise your online experience. A cookie is a text file placed on your hard disc by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Orana Australia Ltd pages or register with the Orana Australia Ltd site or services, a cookie helps Orana Australia Ltd to recall your specific information on subsequent visits. This simplifies recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Orana Australia Ltd website, the information you previously provided can be retrieved, so you can easily use your customisable Orana Australia Ltd features.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Orana Australia Ltd services or websites you visit.
Security of your personal information
Orana Australia Ltd secures your personal information from unauthorised access, use, or disclosure. Orana Australia Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment protected from unauthorised access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this statement
Orana Australia Ltd will occasionally update this Privacy Statement to reflect company and customer feedback. Orana Australia Ltd encourages you to periodically review this statement to be informed of how Orana Australia Ltd is protecting your information.
Contact information
Orana Australia Ltd welcomes your comments regarding this Privacy Statement. If you believe that Orana Australia Ltd has not adhered to this statement, please contact Orana Australia Ltd on 8375 2000. We will use commercially reasonable efforts to determine and remedy the problem promptly.